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We have created a direct channel on WhatsApp so you can text us at
your convenience.
Just ask us a question or raise a concern and one of our customer
representatives will assist you on chat.
We are happy to answer all your queries, from opening hours,
locating lost items, learning about specific services and much more.
Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great
moments for you and your loved ones at City Centre Mirdif.
STEP 2
Give your contact details and present an Emirates ID or 500 AED cash as a deposit
STEP 3
Make sure that the cable wire is match on your mobile charger port before leaving the counter
Step 4
Wait for the SMS confirmation and download your receipt to present at the time of returning the power bank
TERMS AND CONDITIONS
•Power Bank service will be available during City Centre Mirdif (the ‘Mall’) trading hours.
•If not return on the same day, daily charges of AED 50 will apply
•In case of any loss or damage, charges of AED 500 will apply
•If the Customer Service Desk has closed at the time of your return, your Cash/ID may be collected from the Mall Control Room/Security Office, through contacting any of our Security personnel available 24/7, or you may also call 04 602 3097/04 602 3099.
SERVICE DESK LOCATION
•Ground Level - Southwalk - Opposite Decathlon
•Ground Level- Main Entrance – Between PF Chang’s & Solcasa Restaurant.
•Level 1- Northeast Entrance-Between Emirates Islamic Bank & Angels by Accessorize