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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Mirdif.

Guest Services



Free Wi-Fi service is available in the mall


ATM machines can be found throughout City Centre Mirdif.

Chat with us

We are at your service
Chat with our concierges for expert assistance, inquiries and suggestions.

Customer Information

Services & Facilities: 23 ATMs, Baby changing rooms for Moms and Dads, Currency exchange services, Taxi and public transportation, Dedicated taxi drop-off and pick-up area ...

Gift Cards

With Majid Al Futtaim Mall GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however. Click Here for more details

Government Employees Privileges

A list of where Government Employees can benefit from their Privileges Programs i.e: Esaad, Fazaa, Homat Al Watan, etc… Click Here for more details

Kids Information

Kids will be spoilt for choice at City Centre Mirdif - we have so much fun and learning lined up for them. Little shoppers: World-class stores retailing exclusively for children. iFLY Dubai: Fly without wings in a new interactive simulation experience within a shopping mall. For younger children ...

Live Shopping - Coming Soon

Shopping, as Easy as a Conversation

Introducing Live Shopping! A new, modern, and exclusive way to chat with your favourite brands at Mall of the Emirates and start your mall shopping journey from anywhere, using just your phone.

Parking Information

Parking Information City Centre Mirdif offers easy access with three dedicated bridges and 12 entry and exit points at different levels of its 8,210 vehicle car parks...

Power Bank

Complimentary Power Bank Available at the Mall Customer Service desk.

Prayer Room

You'll find one prayer room located in the 3rd Floor - Entrance B - for both men and women.

RTA Bus Timings

Experience the convenience of RTA Shuttle Service to and from City Centre Mirdif.

Tax Free

Tax Free for Tourist with selected Retailers

Tourist Information

Courtesy Policy No smoking inside the mall. Please wear respectful clothing. No kissing or overt displays of affection. No dangerous activities (ie.  Sports games, rollerblading or skate boarding). Thank you very much for your cooperation...

Wheelchair Self Service

Complimentary wheelchairs are available in case needed at the self-service counter during shopping center hours.