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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Mirdif.

Guest Services

To make your experience as enjoyable as possible, we offer a wide range of services and facilities including valet parking, car rentals, car washing, gift cards, currency exchanges, ATMs, free WiFi, kids carts, wheel chairs and shuttle bus services, just to name a few. What’s more, our Customer Service Officers are always on hand to welcome and assist you with all your shopping requirements.


Stay connected and productive with free Wi-Fi available throughout the mall while you shop so we can provide you with all the amenities and luxuries to have an entertaining time with your near and dear ones.


ATM machines can be found throughout City Centre Mirdif.

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Chat with our experts for assistance, enquiries and suggestions.

Customer Information

Services & Facilities: 23 ATMs, Baby changing rooms for Moms and Dads, Currency exchange services, Taxi and public transportation, Dedicated taxi drop-off and pick-up area ...

Digital Catalogue

Food kiosks at City Centre Etisalat by e& Mirdif Stadium

Gift Cards

With Majid Al Futtaim Mall GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however. Click Here for more details

Government Employees Privileges

A list of where Government Employees can benefit from their Privileges Programs i.e: Esaad, Fazaa, Homat Al Watan, etc… Click Here for more details

Hands Free Shopping, Delivered by Aramex

Hands Free Shopping service will be available during City Centre Mirdif trading hours.

Kids Information

Kids will be spoilt for choice at City Centre Mirdif - we have so much fun and learning lined up for them. Little shoppers: World-class stores retailing exclusively for children. iFLY Dubai: Fly without wings in a new interactive simulation experience within a shopping mall. For younger children ...

Newly Opened Stores

Parking Information

Parking Information City Centre Mirdif offers easy access with three dedicated bridges and 12 entry and exit points at different levels of its 8,210 vehicle car parks...

Power Bank

Just like you, your phone also needs constant power to keep up with all the updates around. Don’t worry we’ve got you covered with our Portable cell phone charging service available at all Customer Service Desks.

Prayer Room

You'll find one prayer room located in the 3rd Floor - Entrance B - for both men and women.

RTA Bus Timings

Experience the convenience of RTA Shuttle Service to and from City Centre Mirdif.

Tax Free

Tax Free for Tourist with selected Retailers

Tourist Information

Courtesy Policy No smoking inside the mall. Please wear respectful clothing. No kissing or overt displays of affection. No dangerous activities (ie.  Sports games, rollerblading or skate boarding). Thank you very much for your cooperation...

Wheelchair Self Service

Complimentary wheelchairs are available in case needed at the self-service counter during shopping center hours.