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We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Mirdif.

Guest Services



Free Wi-Fi service is available in the mall


ATM machines can be found throughout City Centre Mirdif.

Customer Information

Services & Facilities: 23 ATMs, Baby changing rooms for Moms and Dads, Currency exchange services, Taxi and public transportation, Dedicated taxi drop-off and pick-up area ...

Gift Cards

With Majid Al Futtaim Mall GiftCards, enjoy giving your family and friends the freedom to select their own gift at any store, cinema or restaurant, whenever, however. Click Here for more details

Government Employees Privileges

A list of where Government Employees can benefit from their Privileges Programs i.e: Esaad, Fazaa, Homat Al Watan, etc… Click Here for more details

Hands Free Shopping, Delivered by Aramex

Hands Free Shopping service will be available during City Centre Mirdif trading hours.

Kids Information

Kids will be spoilt for choice at City Centre Mirdif - we have so much fun and learning lined up for them. Little shoppers: World-class stores retailing exclusively for children. iFLY Dubai: Fly without wings in a new interactive simulation experience within a shopping mall. For younger children ...

Parking Information

Parking Information City Centre Mirdif offers easy access with three dedicated bridges and 12 entry and exit points at different levels of its 8,210 vehicle car parks...

Power Bank

Complimentary Power Bank Available at the Mall Customer Service desk.

RTA Bus Timings

Experience the convenience of RTA Shuttle Service to and from City Centre Mirdif.

Tax Free

Tax Free for Tourist with selected Retailers

Tourist Information

Courtesy Policy No smoking inside the mall. Please wear respectful clothing. No kissing or overt displays of affection. No dangerous activities (ie.  Sports games, rollerblading or skate boarding). Thank you very much for your cooperation...

Wheelchair Self Service

Complimentary wheelchairs are available in case needed at the self-service counter during shopping center hours.